Help Center

Frequently Asked Questions

Find answers to common questions about TaskGen, earnings, payments, and account management

Getting Started

How do I create an account on TaskGen?

Simply click 'Register' and fill in your basic details - name, email, mobile number, and create a password. It takes less than 2 minutes!

Is TaskGen really free to join?

Yes! Creating an account is completely free. You can start earning immediately after verification without any joining fees.

What documents do I need to get started?

For KYC verification, you need: Aadhaar card, PAN card, a clear selfie, and either a UPI ID or bank account details for payments. All documents should be clear and readable.

Why do I need to complete KYC?

KYC (Know Your Customer) verification is mandatory for secure payments and compliance with Indian regulations. It includes identity verification and payment setup in one process.

How long does KYC verification take?

KYC verification typically takes 24-48 hours. Once approved, you can immediately start completing tasks and withdrawing earnings to your verified payment method.

How quickly can I start earning?

Once your email and mobile are verified (usually within minutes), you can immediately start browsing and completing tasks.

Tasks & Earnings

What types of tasks are available?

We offer surveys, data entry, image labeling, content review, product research, and translation tasks. New task types are added regularly.

How much can I earn per task?

Earnings vary by task type: Surveys (₹15-50), Data Entry (₹20-80), Image Labeling (₹5-25), Content Review (₹30-100), and more.

How many tasks can I complete per day?

There's no daily limit! You can complete as many tasks as available. Premium users get access to more high-paying tasks.

What if I make a mistake in a task?

Don't worry! Most tasks have clear instructions and examples. If a task is rejected, we provide feedback so you can improve.

Payments & Withdrawals

How do I withdraw my earnings?

Go to your dashboard, click 'Withdraw Earnings', enter the amount, and choose UPI or bank transfer. Payments are processed within 24 hours.

What are the withdrawal limits?

Free users can withdraw up to ₹500 per month. Premium users have unlimited withdrawals. Minimum withdrawal is ₹100.

Are there any withdrawal fees?

No! All withdrawals are completely free for both Free and Premium users. We don't charge any processing fees.

How long does it take to receive payments?

UPI payments are instant. Bank transfers take 1-2 business days. All payments are processed within 24 hours of request.

Account & Security

Is my personal information safe?

We use bank-grade encryption and never share your personal information with third parties. Your data is completely secure.

Why do I need to verify my UPI/bank account?

Verification ensures secure payments and prevents fraud. It's a one-time process required before your first withdrawal.

Can I change my UPI ID or bank account later?

Yes, you can update your payment details anytime from your account settings. Re-verification may be required for security.

What if I forget my password?

Click 'Forgot Password' on the login page. We'll send a reset link to your registered email address.

Premium Account

What are the benefits of Premium account?

Premium users get unlimited withdrawals, access to higher-paying tasks, priority support, and advanced analytics for ₹199/year.

How much more can I earn with Premium?

Premium users typically earn 3-5x more due to access to exclusive high-paying tasks and no withdrawal limits.

Can I cancel my Premium subscription?

Premium is a one-time annual payment, not a subscription. If you don't renew, your account automatically becomes Free after one year.

Do I get a refund if I'm not satisfied?

We offer a 30-day money-back guarantee for Premium accounts. Contact support if you're not completely satisfied.

Still Have Questions?

Can't find what you're looking for? Our support team is here to help you 24/7.

Email Support

Get help via email

support@taskgen.in

WhatsApp Support

Chat with us instantly

+91 98765 43210