Privacy Policy

Last updated: 6/10/2025

1. Information We Collect

1.1 Personal Information

  • Name, email address, and mobile number
  • Date of birth and gender
  • Government-issued ID documents (PAN, Aadhaar)
  • Bank account and UPI details
  • Profile picture and personal preferences

1.2 Usage Information

  • Task completion data and performance metrics
  • Login times and platform usage patterns
  • Device information and IP addresses
  • Browser type and operating system

1.3 Task-Related Data

  • Submitted task responses and annotations
  • Quality scores and feedback
  • Training data contributions
  • Communication with support team

2. How We Use Your Information

2.1 Platform Operations

  • Account creation and user authentication
  • Task assignment and completion tracking
  • Payment processing and fraud prevention
  • Customer support and communication

2.2 AI Training & Research

  • Training machine learning models
  • Improving AI algorithms and accuracy
  • Research and development purposes
  • Quality assurance and validation

2.3 Platform Improvement

  • Analytics and usage optimization
  • Feature development and testing
  • Security monitoring and threat detection
  • Performance monitoring and bug fixes

3. Information Sharing

3.1 We DO NOT sell your personal information

TaskGen does not sell, rent, or trade your personal information to third parties for marketing purposes.

3.2 Limited Sharing

We may share information in the following circumstances:

  • Service Providers: Payment processors, cloud storage, and analytics services
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In case of merger, acquisition, or asset sale
  • Consent: When you explicitly consent to sharing

3.3 Anonymized Data

We may share aggregated, anonymized data for research and industry insights without identifying individuals.

4. Data Security

4.1 Security Measures

  • End-to-end encryption for sensitive data
  • Secure HTTPS connections for all communications
  • Regular security audits and penetration testing
  • Multi-factor authentication options
  • Access controls and employee training

4.2 Data Storage

Your data is stored on secure servers with industry-standard protection measures. We use reputable cloud providers with SOC 2 compliance and regular backups.

4.3 Breach Notification

In the unlikely event of a data breach, we will notify affected users within 72 hours and take immediate steps to secure the platform.

5. Your Rights & Choices

5.1 Access & Control

  • Access: View and download your personal data
  • Correction: Update incorrect or incomplete information
  • Deletion: Request deletion of your account and data
  • Portability: Export your data in a standard format

5.2 Communication Preferences

  • Opt-out of marketing emails and SMS
  • Customize notification settings
  • Control data usage for analytics

5.3 Account Deletion

You can permanently delete your account through the platform settings. This will remove all personal data within 30 days, except where retention is required by law.

6. Cookies & Tracking

6.1 Cookie Usage

We use cookies and similar technologies for:

  • Authentication and session management
  • Remembering user preferences
  • Analytics and performance monitoring
  • Security and fraud prevention

6.2 Cookie Control

You can control cookies through your browser settings. However, disabling certain cookies may affect platform functionality.

7. Children's Privacy

TaskGen is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information immediately.

8. International Data Transfers

Your data may be processed in countries other than your residence. We ensure adequate protection through appropriate safeguards and compliance with applicable data protection laws.

9. Policy Updates

We may update this Privacy Policy periodically. Significant changes will be communicated through email or platform notifications. Continued use constitutes acceptance of the updated policy.

10. Contact Us

For privacy-related questions or to exercise your rights, contact us:

  • Privacy Officer: info@taskgen.in
  • Phone: +91 9344759416
  • Address: SF No. 598/2, 6th Floor, Gautam Complex, Udayampalayam road, Nava India Rd, Coimbatore, Tamil Nadu 641028
  • Response Time: We respond within 30 days